Contact

We’d love to hear from you

Use the form below to reach us. We read every message and do our best to respond promptly.

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Order Questions

Have a question about an existing order? Please include your order number in your message so we can look it up quickly. For details on cancellations or returns, see our Refund Policy and Shipping Policy.

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Damaged in Transit

We take great care packaging each piece, but accidents can happen. If your order arrived damaged, please contact us within 7 days of delivery and include:

• Your order number
• Photos of the damaged item and the packaging (all sides)

This helps us resolve your claim as quickly as possible and improve our packaging. See our Refund Policy for full details.

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Studio & Wholesale Inquiries

Interested in stocking Pottery Pirate pieces or discussing a custom or bulk order? We’d love to talk. Please use the form below and tell us a bit about your shop, project, or needs. We’ll follow up to discuss next steps.

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Response Time

We aim to reply to all messages within 2–3 business days. During busy seasons it may take a little longer — we appreciate your patience.